Refinement and Testing of Recruitment Methodology for Behavioral Medication Adherence Interventions Using Behavioral Science-based Approaches

Purpose

The overarching goal of the proposed research is to prepare the clinical pharmacist intervention for sustainable implementation and dissemination. Because the effectiveness of the intervention has already been demonstrated in a NIH Stage Model IV trial, the investigators propose an Effectiveness-Implementation Type 3 Hybrid design, in which the primary focus is on testing different implementation methods, while secondarily observing clinical effects. The investigators' overarching hypothesis is to identify the most impactful elements of a behavioral theory-informed recruitment approach, which can be replicable across clinical settings. Accordingly, the investigators propose to perform testing of a behaviorally-informed recruitment approaches in a community-based setting. Like the previous Tele-Pharmacy Intervention to Improve Treatment Adherence (STIC2IT) trial (NCT02512276), participants will be English or Spanish speaking adults ≥18 years of age identified through the electronic health record (EHR) as having poor disease control and/or poor medication adherence for diabetes. The primary care physicians of eligible patients identified through the EHR will be contacted to opt-out any patients they wish not to be included. Patients will then be randomized to each of the following conditions, such that there will be 8 total arms: (1) inclusion of a mailer primer (yes/no), (2) the most successful recruitment letter from the preliminary study using prospect theory (versus the control letter), and (3) intensity of the intervention outreach (4 calls vs. 2 calls). The investigators plan to enroll 584 participants who meet the inclusion criteria, with 73 patients per each of the 8 study arms. Patients across all arms who agree to be scheduled will receive an appointment with one of the clinical pharmacists within the established BMC pharmacist program. The primary outcome will be completion of a clinical pharmacist appointment within 8 weeks after randomization. Key secondary outcomes will include scheduled visit rates, no-show rates for scheduled appointments, medication adherence over the 3-month follow-up, and clinical outcomes, including HbA1c levels measured using EHR data in the 3 months after randomization. The medication adherence and clinical outcomes will be used for the Aim 2 evaluation.

Conditions

  • Diabetes
  • Pharmacist-Patient Relations
  • Medication Adherence

Eligibility

Eligible Ages
Over 18 Years
Eligible Genders
All
Accepts Healthy Volunteers
No

Inclusion Criteria

  • ≥18 years of age - English or Spanish speaking - Receiving care from a BMC primary care provider - Non-adherent to prescribed oral glucose-lowering medications as per pharmacy dispense records (proportion of days covered <80% to at least one eligible medication in last 6 months) - Evidence of poor or worsening disease control

Exclusion Criteria

  • Evidence of terminal conditions

Study Design

Phase
N/A
Study Type
Interventional
Allocation
Randomized
Intervention Model
Factorial Assignment
Primary Purpose
Health Services Research
Masking
Double (Investigator, Outcomes Assessor)
Masking Description
Principal investigators and data analysts will be masked to group assignment when analyzing data to determine the effectiveness of the recruitment strategy.

Arm Groups

ArmDescriptionAssigned Intervention
Active Comparator
Arm 1
Post card; control letter; 2 calls
  • Behavioral: Primer postcard
    Inclusion of a mailed primer post card
  • Behavioral: Control recruitment letter
    a recruitment letter without any behaviorally-informed language
  • Behavioral: 2 phone calls
    2 recruitment phone calls made by the call center
Active Comparator
Arm 2
Post card; control letter; 4 calls
  • Behavioral: Primer postcard
    Inclusion of a mailed primer post card
  • Behavioral: Control recruitment letter
    a recruitment letter without any behaviorally-informed language
  • Behavioral: 4 phone calls
    4 recruitment phone calls made by the call center
Active Comparator
Arm 3
Post card; behavioral letter; 2 calls
  • Behavioral: Primer postcard
    Inclusion of a mailed primer post card
  • Behavioral: Behavioral theory-informed recruitment letter (prospect theory)
    the recruitment letter will use prospect theory and deliver a low risk, gain-framed behaviorally-informed message.
  • Behavioral: 2 phone calls
    2 recruitment phone calls made by the call center
Active Comparator
Arm 4
Post card; behavioral letter; 4 calls
  • Behavioral: Primer postcard
    Inclusion of a mailed primer post card
  • Behavioral: Behavioral theory-informed recruitment letter (prospect theory)
    the recruitment letter will use prospect theory and deliver a low risk, gain-framed behaviorally-informed message.
  • Behavioral: 4 phone calls
    4 recruitment phone calls made by the call center
Active Comparator
Arm 5
No post card; control letter; 2 calls
  • Behavioral: Control recruitment letter
    a recruitment letter without any behaviorally-informed language
  • Behavioral: 2 phone calls
    2 recruitment phone calls made by the call center
Active Comparator
Arm 6
No post card; control letter; 4 calls
  • Behavioral: Control recruitment letter
    a recruitment letter without any behaviorally-informed language
  • Behavioral: 4 phone calls
    4 recruitment phone calls made by the call center
Active Comparator
Arm 7
No post card; behavioral letter; 2 calls
  • Behavioral: Behavioral theory-informed recruitment letter (prospect theory)
    the recruitment letter will use prospect theory and deliver a low risk, gain-framed behaviorally-informed message.
  • Behavioral: 2 phone calls
    2 recruitment phone calls made by the call center
Active Comparator
Arm 8
No post card; behavioral letter; 4 calls
  • Behavioral: Behavioral theory-informed recruitment letter (prospect theory)
    the recruitment letter will use prospect theory and deliver a low risk, gain-framed behaviorally-informed message.
  • Behavioral: 4 phone calls
    4 recruitment phone calls made by the call center

Recruiting Locations

Boston Medical Center
Boston, Massachusetts 02118
Contact:
Michael Fischer, MD, MS
617-414-7288
mikefisc@bu.edu

More Details

Status
Recruiting
Sponsor
Brigham and Women's Hospital

Study Contact

Niteesh K Choudhry, MD, PhD
(617) 278-0930
nkchoudhry@bwh.harvard.edu